MR Digital Marketing Agency Refund Policy

At MR Digital Marketing Agency, we prioritize customer satisfaction and strive to provide high-quality products and services. Our refund policy is designed to ensure transparency and fairness.

Refund Eligibility

Refunds are applicable only to our Kits, which are infoproducts available in the Kits section. Services such as advertising, web development, and other customized solutions are not eligible for refunds.

Kits Refund Policy

  • Customers have the right to request a full refund within 30 days of purchase for any of our Kits, without providing a reason, in accordance with EU consumer rights.
  • The Kits are located at this link.
  • To request a refund, please contact us at iam@mrdigitalmarketingagency.com with your purchase details and reason for the refund request.
  • Refunds will be processed within 14 days of approval and will be issued to the original payment method used during the purchase.
 

Non-Refundable Services

  • All our services, including but not limited to advertising campaigns, web development, SEO, and consultancy, are non-refundable once the service has commenced with the consumer’s consent.
  • This policy ensures that the effort, resources, and time invested in delivering our services are fairly compensated.
 

How to Request a Refund

  1. Email your refund request to iam@mrdigitalmarketingagency.com.
  2. Include your order number, the product purchased, and the reason for the refund.
  3. Our team will review your request and respond within 5 business days.
 

Processing Refunds

  • Approved refunds will be processed within 14 business days of approval.
  • Refunds will be issued to the original payment method used during the purchase.
 

Data Protection (GDPR)

We are committed to protecting your personal data. Your data will be used solely for the purpose of processing your refund request and will be stored securely in compliance with GDPR. For more information, please refer to our Privacy Policy.

For any further questions or clarifications regarding our refund policy, please feel free to contact us at iam@mrdigitalmarketingagency.com.

Thank you for choosing MR Digital Marketing Agency. We appreciate your business and strive to ensure your satisfaction.